Q1. How do I find information about your shipping methods and costs?
A. You can visit our page dedicated to our “Shipping Policy”, to find out about our shipping methods and costs.
Q2. What is your policy on returns and exchanges?
A. Currently, we don’t offer any returns, but we accept returns provided that your claim is valid or genuine. You can refer to our page dedicated to “Return and Exchange Policy,” in this regard.
Q3. Are there any terms and conditions for using this website?
A. Yes, there are terms and conditions that apply to using our website. We have a “Terms and Conditions” page on our website, which provides you with every detail on using our site.
Q4. What information do you collect about me, and how is it used?
A. We ethically use your contact or account information, and order history in accordance with our privacy policy. We may also use technologies, such as third-party cookies, to know your preferences. Then, we may suggest to you products or show ads relevant to you to enhance your shopping experience at Swan.
Q5. How can I contact you if I have further questions?
A. You can contact us via phone or email provided on our “Contact Us” page. Or you can fill in a contact form there for specific inquiries.
