Terms and Conditions

Welcome to Swan! You must review our “Terms and Conditions” before using this site. By using this site, you agree to abide by all of the Terms and Conditions that apply to using our website.

Registration

You can register as a customer on our website. You will need to choose a password in this regard in accordance with our password policy. It is part of the process, and you are solely responsible for your registered account and password. If you notice a suspicious or unauthorized use of your account, notify us immediately. We will keep storing your information in our database to make your shopping experience with our brand better with time.    

Acceptable Use

You are responsible for any usage via your account, as a user on our website. We aim to provide our website users with a positive, valuable, and harmless environment. For this reason, we do not allow certain kinds of conduct that can harm us or users on our site. 

When using this site, you are not allowed to:

  • Violate any regulation or law.

  • Violate, infringe, or misappropriate intellectual property, privacy, publicity, or legal rights, belonging to others.

  • Post or share anything illegal, abusive, harassing, racist, or otherwise objectionable.

  • Send unsolicited or engage in unauthorized advertising, such as spam.

  • Involve or participate in the use of software usage that contains spyware to collect data from this site.

  • Transmit any viruses to disrupt, damage, or interfere with the use of computers or pertinent systems.  

  • Attempt to decipher, decompile, or reverse engineer any software or code that displays this site. Or encourage or assist any third party in doing the same. 

Colors & Photos

We try our best to accurately depict the colors and illustrations of our products, including clothing and footwear. However, they can have an insignificant discrepancy on our site. It can happen due to image reproduction, original photography, and resolution setting variation of your system or mobile screen brightness.  

Intellectual Property

International copyright and database rights laws protect all copyright, trademarks, and other intellectual property rights on our site. They include all material, content, or software provided, including emails and any kind of communication with you. They remain vested in us at all times or our licensors/franchisors or where relevant. You are permitted to use them only if we or our licensors/franchisors expressly authorize it. You cannot extract or utilize the whole or any of our parts without our express written consent.

We or our licensors/franchisors own every product on our website and in the locations we operate. However, we may allow our customers to rate or review products as “User Content.” If allowed, customers are solely responsible for it and warrant that their content is accurate and are the sole authors. We do not necessarily review User Content before posting or give our opinions or views on it. Hereby, you assign us all intellectual property rights for the content you post on our website.      

Also, we do not warranty the accuracy or reliability of the User Content you post here. We have the right to remove it if we find that incorrect, offensive, illegal, or unacceptable otherwise. Generally, we deem User Content with negative reviews of products acceptable when objective. It applies when verified customers post it, and the content does not breach our Terms and Conditions.

Limitation of Liability

We will use reasonable measures to verify the accuracy of information on our website. However, we don’t make any warranties implied or expressed about its accuracy. The same holds for any transactions performed on or through our website or with our customer services. 

Our website follows higher information security standards, but we make no warranty that it will meet your requirements. Or it will not interrupt, will not have errors, or the server making it available is virus or bug-free, or is fully functional. We are not responsible or liable for any loss of content or material uploaded or transmitted through our site.

We do not give warranty of any kind on our products, whether implied or expressed, as much as the law permits. We are not liable for the following issues suffered by the party (user/customer) arising from contracts, negligence, or misrepresentations out of or in accordance with these Terms and Conditions

  • Loss of income or revenue

  • Any goodwill or reputation

  • Indirect or special losses (respectively, consequential and circumstance-based) 

However, these Terms and Conditions do not exclude or limit our liability for death or personal injury resulting from our:

  • Negligence.

  • Or that of our servants, agents, or employees.

General

Entire Agreement

It sets out the agreement between you and us, superseding any or all of the following to the fullest as the law permits:

  • Prior terms.

  • Conditions, warranties, or representations.

Law

We handle any issues that occur from the use of this website based on the applicable law in your location as a registered user on our website. They are subjected to the exclusive jurisdiction of the courts of that relevant territory or location.    

Waiver

We take no immediate action on the breach of these Terms and Conditions. Still, it does not mean that we will not take any action at a later time to claim our rights. 

Survival

Each provision in these Terms and Conditions remains applicable on its own even if one or others become inapplicable in any circumstances.

Please check this page regularly, as we reserve the right to amend our Terms and Conditions anytime. Our new terms become effective automatically when published on our site.