Privacy Policy

Welcome to Swan Showcase! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you interact with Swan Showcase, we may collect the following information:

  • Personal Details: Name, email address, phone number, and shipping/billing addresses.

  • Payment Information: Credit/debit card details or other payment information.

  • Account Credentials: Username and password when you create an account.

  • Order History: Details of your purchases and returns.

How We Use Your Information

We use your information to:

  • Process Orders: Fulfill and manage your purchases, payments, and deliveries.

  • Customer Support: Respond to your inquiries and provide assistance.

  • Personalization: Tailor your shopping experience and recommend products.

  • Marketing Communications: Send updates about new products, promotions, and events (you can opt-out anytime).

  • Security: Protect against fraudulent transactions and monitor for security breaches.

Exchanges and Returns

While we do not offer refunds, you can exchange any product within 14 days of purchase. To initiate an exchange:

Please provide your order reference number when contacting us.

Marketing Preferences

Stay updated with our latest collections and offers! If you prefer not to receive marketing communications:

  • Email: Click the "unsubscribe" link in our emails or contact us directly.

  • Phone: Call us at 14697342859

You can also manage your preferences in your account settings.

Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Update or correct your information.

  • Deletion: Request the deletion of your data, subject to legal obligations.

  • Objection: Opt-out of certain data processing activities.

To exercise these rights, please contact us at info@swanshowcase.com.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. These help us:

  • Remember your preferences.

  • Understand how you use our site.

  • Provide personalized content and offers.

You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

📞 Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

Thank you for trusting Swan Showcase with your personal information. Your privacy is important to us, and we're committed to safeguarding it.